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Well 2024 is here and I am so looking forwarding to serving you with your technology needs. I hope you have had a great Christmas break. I have had a lovely Christmas time with my husband Laurie and we covered over 2,000 kilometres travelling south to the Snowy Mountains and then to the Bega Valley to see family and friends. Some Background of The Roving Trainer Of course over the decades I have been in business you have become more than clients but friends. We have grown our knowledge together through all the trials and frustrations that dealing with technology can bring. Some of you have been with me since the beginning of The Roving Trainer and I have seen not only your confidence grow but seen the photos of children and now grandchildren. What a privildge to be trusted as I get to know you and I so love being a computer trainer and coach. As you some of you know I am always up for a coffee or a herbal tea. In the photo below I am with long time client Carl and we are enjoying a good chit chat. For Business Professionals - Computer Trainer Advice Last year also saw a bigger increase with my professional business people who do not want to get left behind. So much is expected of us in the office environment to know about technology. But have you ever felt that you may have done some computer work but it was over a year ago and you have forgotten how you did it. I empathise with you. I am working all the time with computers however your role may involve you getting very good with your particular work only to let some other knowledge get rusty. Please consider contacting me on those occasions. We can use TeamViewer which is a confidential screen sharing program and I can guide you through that quick issue or train you from afar. Quote Hi Barbara. The training session I had with you on Wednesday was great. I learnt so much about my computer and lots of handy short cut tips. You are so knowledgeable, professional and friendly. I would highly recommend you to anyone who is struggling to keep up in this world of information overload. Regards Helen Wishing you a wonderful 2024 and if I can be of service to you please do get in touch. Remember the saying "there is no such thing as a silly question". Warm regards Barb xx barbara@rovingtrainer.com.au The Privacy Policy for The Roving Trainer website, https://www.rovingtrainer.com.au/.

For NSW Drivers It is now easier for Members to call for roadside assistance with the release of the NRMA’s new look smartphone app. When you download the NRMA Roadside Assistance Smartphone App, you will be able to request roadside assistance more quickly and you will even be able to trace the Patrol’s progress once they are on their way. Even if you don’t know exactly where you are, your smartphone’s GPS will help the Patrol find you and give you an estimated time of arrival. Better still; the app is not just for road service. With your Membership card details stored in the app, you have instant access to savings and benefits from the More4Members partners. Repco, Snooze and OPSM are just a few of the NRMA’s special partners to offer Members great deals. The app is free to download on your smartphone. Head to the App Store to download the iPhone app or go the Google Play store to down the Android app. I would love to know if you have utilised this feature and how you got on. Please contact me and tell me about it. Happy Driving.

Managing storage can sometimes be challenging. Large files can slow down your work and computer. You will soon find that you run out of storage quickly! Tip #1 Did you know that a 5 MB photo = Shakespeare’s complete works The next time you want to send off an email and attach a photo just think of the size you are sending. So if the file says it is 5MB then that is the equivalent of Shakespeare’s complete works you have just sent through cyberspace. Maybe we should checking the size of our files before we hit send on our emails. Tip #2 - For Example Decide what you want to send in attachments and is it really necessary. "Binary Powers of Ten. Relating storage capacity to the real world The growth in peer-to-peer networks and the digitalisation of culture – storing images, sounds and videos on digital media – drives the need to find new ways to describe unimaginably large storage numbers." – Journalist Nathan Cochrane Source Berkley university study. Tip #3 - Trip to New Zealand I remember being sent to New Zealand to consult for a large firm. Being in the IT department I notied a large amount of emails being sent to and from the staff who were not far from each other in the same builidng. After some questioning I realised that the staff did not know that they all had access to the G:/ General drive where all the data was stored and they could just send the link instead. At the time this freed up the server tremendously. We can't assume our staff know all these things hence some good training is always a worthwhile investment. Tip #4 - Want To Know More If working on a PC go to Windows Explorer (often also known as File Explorer) and check on the size of the file before attaching it to email. Lastly, knowing just a little bit about file size can go a long way in helping your emails get delivered. You can learn more about file size by contacting me and requesting to get my newsletter.

Never stop learning. Keep these neat technology tips and tricks handy. Tip Try Alt + Tab How to move through all the opened programs but think you have to minimise all of them to find the one you want. Try using Alt + Tab. Keep your left thumb down on the Alt Key and then use your left index finger (pointer finger) on the Alt Key keeping the Alt down, then by tapping the Tab key through the the opened programs. Where you let go is where you end up. A lifesaver of time. How To Change Date From US To Australian Windows 10 > Type Settings at the bottom left hand side of your screen > Time & Language > Region > change Region, and Regional format. To Australia, and English (Australia). Did You Know That NRMA Have an App for Roadside Assist? It is now easier for Members to call for roadside assistance with the release of the NRMA’s new look smartphone app. When you download the NRMA Roadside Assistance Smartphone App, you will be able to request roadside assistance more quickly and you will even be able to trace the Patrol’s progress once they are on their way. Even if you don’t know exactly where you are, your smartphone’s GPS will help our Patrol find you and give you an estimated time of arrival. Better still; the app is not just for road service. With your Membership card details stored in the app, you have instant access to savings and benefits from our More4Members partners. Repco, Snooze and OPSM are just a few of the NRMA’s special partners to offer Members great deals. The app is free to download on your smartphone. Head to the App Store to download the iPhone app (The app requires iOS 7 or later) or go the Google Play store to download the Android app. What Is Zoombombing? “Zoombombing” is when an uninvited person joins a Zoom meeting. This is usually done in an attempt to gain a few cheap laughs at the expense of the participants. Zoombombers often hurl racial slurs or profanity, or share pornography and other offensive imagery. This issue isn’t necessarily a security flaw. The problem is how people handle public Zoom meeting links. These links are shared thousands of times between clients, friends, colleagues, classmates, and so on. Careless handling of them can result in a Zoom meeting being open to public access. Then, anyone who finds the link can join an in-progress meeting. Public Zoom meeting links have even reportedly shown up in the results when people search for “zoom.us” on Google. Anyone who finds such a link can join that meeting. How To Delete Incorrect Email Addresses In Outlook in the To Field when AutoComplete is Activated Have you ever found that when you use Outlook and you begin an email and type in the To Field the Autocomplete function tries to guess the address, however sometimes these addresses are old and do not exist in your address book. This can be quite frustrating so let’s get rid of the unnecessary address. When the Auto Complete list shows up when you are trying to compose a new Email, use the up or down button on your keyboard to choose (highlight) which Email address you want to delete from the Auto Complete list in this case it is mickeymouse@disneyland.com To remove the Email address that you want to delete just hit the Delete Key on the keyboard and it will delete the highlighted Email address. To check that it has been deleted from the Auto Complete list, test it out. Happy emailing. #TheRovingTrainer #ComputerCoach #ITtraining #BarbaraSmith #computertipstricks

Barbara Smith can improve your life and business with digital proficiency Technological advances can feel intimidating, and the world is moving at increasing speeds with constant changes. Barbara Smith is the Roving Trainer who takes the frustration and fear out of Information Technology and presents the digital world as one that is friendly and accessible. From basic computer skills to the latest requirements in Emails or Digital Communications such as Zoom, The Roving Trainer can provide you or your staff with training at your company or at our centre. Without proper technological skills, a simple task can take up to six times longer to complete. We help clients to understand and manage the relevant IT knowledge and allow your staff to keep their digital skills fresh and agile - Barbara Smith Barbara Smith, your friendly technology coach Barbara Smith is the owner of The Roving Trainer. She is experienced in working with individuals, businesses and seniors. From those looking to set up a new business to those seeking to upskill or reskill, Barbara has been helping people navigate the world of technology with confidence. Before you embark on any training with Barbara, she will assess your computer skills so she can tailor and personalise the training to your needs. Having lived and worked in three countries, Barbara has amassed a variety of skills across different industries. Barbara has a Certificate IV in Workplace Training and Assessing. She also studied Human Behaviour Change in Vancouver, Canada. Barbara was the director of her own training company where she coached over 1500 people in better organisational and productivity skills. She has been a consultant to corporate companies as well as a legal conveyancer. She has written for the Sydney Morning Herald and given talks on radio and TV. Outgoing, creative and enthusiastic, Barbara is naturally skilled at getting people to be excited about what technology can do. Many have found they exceeded their own expectations after being trained by Barbara. Being supportive and encouraging helps clients to lose their hesitation with technology. Barbara's extensive experience in IT and the corporate environment allows her to understand what individuals and businesses need. A dedicated volunteer, Barbara was a mentor in the Hastings Business Women´s Network Mentoring Program and she set up the Coffee Computer Club in Redfern giving pro bono computer training for people in disadvantaged situations. She has also done volunteer work in the Olympic Games from Athens to Beijing over the years. The Roving Trainer makes technology accessible At The Roving Trainer, our passion is technology and all things digital. We keep things clear and simple, so you can be effective and efficient at what you do. Our training courses use real-life scenarios from the latest developments and trends in technology. If you believe technology is not your cup of tea, sit down with Barbara and experience how your digital proficiency and confidence can grow at The Roving Trainer. #TheRovingTrainer #ComputerCoach #ITtraining #BarbaraSmith